Located in the market town of Otley, West Yorkshire we are proud to offer the highest of standards in interior furnishings and design. We have been on Westgate for 16 years and are proud to maintain our reputation of excellent customer service and always giving a warm welcome in the shop.
Here at Soft Options we pride ourselves on always giving honest advice when it comes to finding your interior furnishings solutions.
We are extremely passionate about all things interiors and hope that this enthusiasm is something that we can pass on to our customers. Whether it’s the latest wallpaper trend or the ‘in’ colour of the season, we will be more than happy to help adapt this to best suit your individual design brief.
Our vision is to help our customers find the very best interior solutions, giving advice and inspiration to make your home as individual as you are.
From start to finish of any project, however big or small, our ultimate aim is for our customers to be happy and have a great experience when dealing with us.
We want to help and apply our knowledge in interiors to assist you in achieving exactly the look you desire.
Our high-street shop always provides a warm welcome to everybody, even our four-legged friends. We want our customers to feel at ease when selecting your perfect look, and entrust us to provide the highest of standards when creating and installing in your homes.
We want to be able to inspire our customers, to allow you to experiment with something you wouldn’t necessarily have thought of.
Providing excellent customer service is at the forefront of everything we do. Our friendly, relaxed in-store atmosphere continues with home visits, to provide knowledge on how to make the best out of your space and to your taste.
Our after care service is also something we pride ourselves on. To maintain the highest level of customer service we withstand that we will always endeavour to leave a house knowing our customer is 100% happy.